Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase or your item has been downloaded, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must not be downloaded.

Additional non-returnable items:

  • Free items

To complete your return, we require a receipt or proof of purchase.


No refunds are granted due to the non-returnable nature of digital products once they’re downloaded


We only replace items if they are not downloaded yet. If you need to exchange it for another item, send us an email at customer_service@mathssupport.org and we will check in our records if the item has not been downloaded yet.


Since all our products are digital resources we will deliver them to your email address to download. Please make sure that the email address you provide is a real and active email address because is there where you will receive your purchase.

Need help?

Contact us at customer_service@mathssupport.org for questions related to refunds and returns.